outfits are only 'in the style' of those worn by actors/actresses and any mention of actor / actress / movie is not representative of their choice nor are any products endorsed by them in any manner
|How To Order
|FAQ + Clothing Care
|Terms, Conditions + Policy
|ANY QUESTIONS? E-MAIL US NOW !
Possible to pay online by Credit Card at www.westernunion.com
Pay in favor of SHYAMAL MITRA of Calcutta (Kolkata), India.
Email us the MTCN Number and Exact Amount Transferred.
Mail Check/Cheque to DMI India Pvt. Ltd.
2E Shivam Chambers
53 Syed Amir Ali Avenue, Calcutta 700 019
Manufacturing will commence immediately on receipt of Check/Cheque. Shipment on clearing of the Check/Cheque.
Bank = HDFC Bank Limited , 53 Syed Amir Ali Avenue, Calcutta 700019, India
Account # 05932000000658
Account Beneficiary = DMI India Pvt. Ltd.
SWIFT Code: HDFCINBBCAL
Deposit 10% less than the listed price if it is not a Rush Order. Full listed price must be deposited for Rush Orders.
From most Countries you can make a Net Banking transfer from your personal account. Just log on to your Net Banking Account and Net Transfer the required amount in your local currency to:-
DMI India Pvt. Ltd., 53 Syed Amir Ali Avenue, Calcutta 700019, India
Account Number: 05932000000658
Bank = HDFC Bank Limited, 53 Syed Amir Ali Avenue, Calcutta 700019, India - SWIFT Address = HDFCINBBCAL, RTGS/NEFT IFSC : HDFC0000593
We take every care to ship the orders in good condition, properly polythene packed and then packing paper wrapped. However the package and dispatched goods may be damaged/soiled due to delivery procedure and customs procedure at the destination country and we will not be responsible for the same.
We will not be responsible for wrong delivery due to incorrect and/or incomplete address supplied by the customer.
ALL Changes and Special Instructions MUST be repeated after order in an email. We have recently had cases, where the customer has expected his/her order to be executed, incorporating changes suggested by customer via email, weeks even months before actual date of order. We will NOT check email history before executing an order. If no email containing Special Instructions / Changes is received AFTER order is placed, order will be executed without any changes.
All payments are made in US Dollars or in current exchange value of other covertible currency. Payments by Visa and Master Card maybe made in local currency of Swedish/Norwegian/Danish Kroner, Sterling Pound, EURO, Japanese Yen, Hong Kong, Australian, Canadian and New Zealand Dollars.
All transactions are subject to Calcutta (Kolkata), India jurisdictions.
Please help us to maintain our high quality of service with our strict NO Return - NO Refund Policy. All products are custom made to particular size and other custom specifications. Therefore orders once delivered, cannot be returned for refund. We try our best to ensure customer satisfaction but it is not possible to follow an open refund / return policy, since products are not readymade stock. However, genuine problems may arise and exchange of outfit for another piece of the same outfit can be undertaken under the following circumstances only:
* The Order is found to be defective on receipt due to our fault / damage in transit.
* DMI India must be informed of any defect / damage within 3 days of date of receipt.
* The Products will be exchanged without any extra cost, once the sold piece is received back.
* All shipping costs for return of the garment to our address in India must be borne by the customer. The Returned Goods MUST reach us no later than 6 weeks from date of your receipt.
* The substituted piece may differ slightly from the original in color and/or prints due to fast changing fashions.
* One outfit cannot be exchanged for anything apart from another of the same.
Jewellery cannot be exchanged or returned due to hygiene safety, unless defective or damaged in transit.
dmi-india.com is committed to safeguard the privacy of the customers' personal data. Information required for process and execution of orders will not be shared or passed on for any other purpose. Our authorised online credit card payment processors are a 3rd party (this is SSL Secured) and we do not receive any of customers' credit card information.
All fraudulent credit-card transactions (including charge-back) will be dealt with full provision of law. Legal recourse as provided in India and Country of Order/Delivery will be fully utilized to book criminals participating in any type of Credit-Card Fraud.
Please be aware: charge disputes after receipt of merchandise would be regarded equivalent to theft via Credit-Card and are dealt with legal recourse, including direct action from Interpol.
Card fraud is a federal crime and a felony punishable by heavy fines and jail time. Fraudulent behavior will be prosecuted aggressively and with a passion to the fullest extent of the law. The ID and address of your computer and your ISP provider have been determined, and recorded as a safeguard against fraudulent behavior and may be used by legal entities to prosecute any guilty parties.
dmi-india.com considers fraud a direct and serious threat to our business profitability. We do not take any efforts to defraud lightly and will prosecute whenever and wherever possible to the fullest extent of the law.
Most garments (except Sweaters) are made to order as per Buyers' custom measurements.
After placing an order, customers are advised to provide size details in inches or centimeters (height, chest/bust, just below bust, waist, hips, sleeve length, upper arm circumference, cross-back/shoulder etc. Measurements and Special requests (if any) can be emailed to firstname.lastname@example.org or faxed to +91.33.22814656
NOTE: If Size OR Measurements are not provided within 3 days of placing an order, garment will be made to free size (36" bust 5' 6" height).
surprise present for someone? don't know exact measurements? just give us height and size in XS/ S/ M/ L/ XL etc. and your package can be delivered to any address of your choice. complimentary gift-wrapping available on request.
Please be aware that actual color may differ slightly from that shown. While the essential color will remain the same, that is pastel pink will be pastel pink and turquoise will be turquoise, the actual shade may differ. Minor differences in exact shade of color differ due to lighting differences, individual photographer styles, film development differences, scanner differences and individual pc monitor color settings. See Shade Chart 1 and Shade Chart 2 .
PLEASE NOTE THAT ALL WHITES ARE NATURAL - BRIGHT WHITES NOT AVAILABLE (TO AVOID BLEACHING CARCINOGENS)
All orders are usually shipped within 30 days for Free Home Delivery. In case of Custom Ordered Garments requiring Heavy Handwork, shipment may take 5/6 weeks.
All garments are first encased in water-proof packets then securely packaged and sealed. All orders are shipped via Speed Courier Services (unless specified otherwise) and delivered approximately within 5 working days from date of shipment.
Rush Orders can be shipped in 15 days approximately (email for exact time-frame of your selected products). All rush orders MUST be paid for via www.westernunion.com Money Transfer OR Bank Transfer . Orders paid for via Online Credit Card Portal cannot be rushed, as this form of payment takes time to verify. SALE PRICES NOT VALID FOR RUSH ORDERS - ORIGINAL PRICE MUST BE PAID .
All orders are shipped by the fastest possible International Speed Courier Service.
Transit time for courier service is usually 3 to 5 working days (Europe) and 4 to 7 working days (USA). Please note that we do NOT give Guarantees for Delivery Date as we have no control over extenuating circumstances that may/ may not delay delivery after we have shipped. Tracking Report of the concerned courier company will be conclusive proof of delivery. Orders of value less than US $100.00, will be shipped by registered air mail (average transit 10 days)
Not accepting any Rush Order during 15th December 2014 and 25th December 2014 (both days inclusive)
www.dmi-india.com and www.ccavenue.com reserve the right to cancel any order suspecting fraud.
Buyers may cancel their order within 24 hours after placing the order subject to payment of a cancellation charge/restocking fee of 10.5% of the total order value.
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